Returns & Exchanges

At Pillows.com, we want you to sleep soundly knowing your purchase is protected by our 30-day comfort guarantee. If your new bedding isn't the perfect fit for your sleep style, we offer easy returns and exchanges to ensure you find your dream pillow.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal with your order number and zip code to select the items you wish to send back.

• 2.
  Print Your Label

  Download and print the prepaid shipping label provided through the portal and securely tape it to the outside of your original packaging.

• 3.
  Drop Off Package

  Deliver your package to any authorized carrier drop-off location or schedule a pickup at your convenience.

• 4.
  Receive Refund or Exchange

  Once our warehouse inspects the returned items, we will process your full refund or ship out your selected exchange item within 5-7 business days.