Frequently Asked Questions
Everything you need to know for your perfect night's sleep.
How do I choose the right pillow for my sleeping position?
We recommend firm pillows for side sleepers to maintain neck alignment, medium-firm for back sleepers, and soft, low-loft pillows for stomach sleepers to prevent strain.
What is your return policy for pillows?
We offer a 30-night sleep trial. If you are not completely satisfied with your comfort level, you can return or exchange your pillow within 30 days of delivery.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental U.S. Expedited shipping options are available at checkout for faster delivery.
Are your pillows machine washable?
Care instructions vary by material. Most down and synthetic pillows are machine washable on a gentle cycle, while memory foam pillows should only be spot cleaned.
Do you offer bulk discounts for hotels or interior designers?
Yes, we provide wholesale pricing for bulk orders. Please contact our hospitality sales team through our 'Contact Us' page for a custom quote.
Are your products hypoallergenic?
Many of our products are specifically designed with hypoallergenic materials and allergen-barrier fabrics. Look for the 'Hypoallergenic' badge on individual product pages.